Contact Lorex Customer Service
Lorex Phone Numbers and Emails
Toll-Free Number:
-
(888) 425-6739North American Customers
Customer Service:
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+52 800 514 6739Mexico
-
+44 800 047 8594United Kingdom
Legal:
-
(866) 467-8688CCPA Inquiries
Lorex Emails:
Contact Information
Lorex Website:
Lorex Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Saturday: 10:00am - 9:00pm EST
Other Location:
Lorex Corporation
10440 Little Patuxent Parkway,
Suite 300
Columbia, MD 21044
How Good is Lorex's Customer Service?
Summary of Lorex Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Lorex?
Product/ Service Question:
- “Check products”
- “Connection issue”
- “Cannot connect the device to my phone”
Account Question:
- “Change password”
- “Login”
- “Cant find my account”
Request for Information Question:
- “Technical support”
- “Help with my door bell”
- “Camera support”
Return/ Replace Question:
- “Return”
- “Return camera system”
- “Order replacement”
Website/ Application Question:
- “App problem”
- “App issues”
- “I have a programmer here on site. I need him to connect to tech-support to walk him through this problem. I have uploading new material into the system.”
Shipping and Delivery Question:
- “Have not received refund yet”
- “My product was not delivered within the two day time that I paid for causing me to cancel my installation date.”
- “Didn't receive my passage y'all keep postponing. It's the ending of October and I still have got it”
Staff Question:
- “Customer service”
Activation/ Cancellation Question:
- “Hi i like to cancel my order please”
- “Want to know why my order was cancelled.”
Payments and Charges Question:
- “Billing”
Other Question:
- “Setup”
- “Compatibility”
- “No signal”
About
, , Scientific Materials Corporation
Lorex Technology, Inc. is a large provider of video security camera solutions. The company was founded in 2000. Its headquarters is based in Markham, Ontario, Canada. Lorex Technology, Inc. is a division of FLIR Commercial Systems. Lorex offers a broad range of video security cameras and monitoring systems. There are wireless security cameras, IP cameras, security DVRs, observation systems, and security systems. The company provides the following payment options: Visa, MasterCard, American Express, Discover, and PayPal. Lorex accepts returns within 60 calendar days of delivery. There are no restocking fees. Customer Support Department is available Monday – Friday from 9:00 a.m. to 5:00 p.m. EST.
Lorex is ranked 90 out of 336 in Security and Protection Services category
USA, Worldwide, Canada, UK
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