Not resolved
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
0 comments

Calling every week this is the 10th time.Told me couple time i will still get my number i want to get call back press blaah blaah no one haven't called me back.

That's what happened today Customer service girl answers my call told me can you please hold for a second. Guess how long is their second? 1 hour 36 minutes. Got tired of listening their *** music and had to hang up.

Don't buy lorex product it is waste of money and time. Because it won't work more than a month. Terrible customer service.

They don't value customers time.Try to avoid lorex products unless you have too much free time to kill or stay on hold for hours then it is different story.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of lorex customer care. Lorex needs to read this review and look into the issue (if any) according to poster's claims.

Other people also mentioned lorex customer care in their reviews. You may find this information helpful for further shopping at Lorex.

Had an Experience with Lorex?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Melaleuca Security - My sensors fell off too in 2012 ... Melaleuca Security "When I purchased my security system in 2012, my sensors fell off also so I used tape and glue. That worked. I did not like the long term contract, but..." Read more LOREX - WORST CUSTOMER SERVICE EVER! dont walk, RUN from this company! Lorex "I placed an order on 11/27 (#L511047), when I received the order, the cameras wouldn't work at my door through the double pane windows, picking up only the reflection from..." Read more Vivint - Unfairly billed Vivint "After four years with Vivant, tried to switch my service and was told my 3 year contract had been auto renewed and i was billed $1275 for canceling my service...." Read more Advanced Security Integrated - Replace and Upgrade 4 Security Cameras Advanced Security Integrated "contacted this company to upgrade and replace 4 security cameras at my home at a cost of $929.33. 1. The night vision on two of the four cameras did not..." Read more Share My Coach Mesa, AZ Share My Coach "WE rented a 38' Sports Coach, 8-2-17 / 8-8-17. We were in rain 4 of our 7 day rental and the coach leaked through the front and rear A/C units..." Read more Gekks - Nonexistent Customer Service Gekks "I ordered from this company in May. 10 days later, my liners were shipped. I installed them in my shoes and wore them for a few weeks. After about 3..." Read more Olive Garden - I have a complaint Olive Garden "I have been fired from the American Fork Utah Olive Garden. I started almost about a month ago and not to long after I started Tom Campos the General Manager..." Read more Delaware Fine Art Auction - Not living up to their promises Delaware Fine Art Auction " On June 1st, 2017 I purchased 2 Warhol artworks at auction from Delaware Fine Art Auction. I purchased lot #112: Warhols t-shirt and lot#113: Warhols Coca-Cola Bottle. Delaware Fine..." Read more