Lorex Customer Care Review from Fresno, California

66 of 200 Lorex reviews

Calling every week this is the 10th time.Told me couple time i will still get my number i want to get call back press blaah blaah no one haven't called me back.

That's what happened today Customer service girl answers my call told me can you please hold for a second. Guess how long is their second? 1 hour 36 minutes. Got tired of listening their *** music and had to hang up.

Don't buy lorex product it is waste of money and time. Because it won't work more than a month. Terrible customer service.

They don't value customers time.Try to avoid lorex products unless you have too much free time to kill or stay on hold for hours then it is different story.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Billing Practices
Price Affordability
Reliability
Exchange, Refund and Cancellation Policy
Value for money
Website
Advertised vs Delivered
Diversity of Products or Services
Equipment Quality
Staff
Customer service
Product or Service Quality
More

Reason of review:
Poor customer service
Product or service
Lorex Security Camera System
Review category
Home Security
review #943999 by
Had an experience with Lorex? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
66 of 200 Lorex reviews
Comment as anonymous As anonymous or Log in

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Lorex. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Lorex.
Filing a new complaint about
×