Fresno, California
Not resolved

Calling every week this is the 10th time.Told me couple time i will still get my number i want to get call back press blaah blaah no one haven't called me back.

Related: Lorex - No phone service

That's what happened today Customer service girl answers my call told me can you please hold for a second. Guess how long is their second? 1 hour 36 minutes. Got tired of listening their *** music and had to hang up.

Don't buy lorex product it is waste of money and time. Because it won't work more than a month. Terrible customer service.

They don't value customers time.Try to avoid lorex products unless you have too much free time to kill or stay on hold for hours then it is different story.

Review about: Lorex Security Camera System.

Review #943999 is a subjective opinion of a user.

Exchange, Refund and Cancellation Policy
Equipment Quality
Price Affordability
Diversity of Products or Services
Advertised vs Delivered
Billing Practices
Customer service
Product or Service Quality
Value for money
PRODUCT OR SERVICE Lorex Customer Care
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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