Lorex - Technical Support Review
I've never waited less than 30 minutes for tech support. Tonight I waited 59 minutes, then the rep chatted for 15 without even accomplishing everything.
She needed every detail about me, supposedly to fill out my account, but all that info was already on the account open in the computer in front of me. I asked repeatedly to speak to a manager because she talked so much and I wanted to talk to someone else. This company is ***, the cameras don't show anything in the dark and they are cheap, blacking out and needing to be reset regularly.
I am furious they don't have any Customer Service to speak of after spending over $800. Please don't buy from this company.
Reason of review: Poor customer service.
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