Product: Lorex Security System Clear all filters (0 of 96 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
I have had my security cameras for less than 2 years and both cords have overheated and I've had to buy new ones. I bought the first one from Amazon and unfortunately ordered the 2nd one from Lorex. The cord from Lorex has never shipped. I've contacted them over 11...
Read more
Product
Lorex Security System
#1422332
On Black Friday I purchased a Web Crasher camera package. I already had another Lorex system but the recorder would not record any longer. I plugged up the new recorder and it worked for 2 days. Called the company and after one hour on hold I was told to back it was a...
Read more
Product
Lorex Security System
#1417846
Show

Lorex - Horrible!

I have three different systems and nothing but problems after problems! Horrible experience and support! You'll wait days/weeks for email support!
Product
Lorex Security System
#1411303
TL;DR: This company is a total scam. Their products are shoddy, their customer service is completely unresponsive, and they refuse to issue refunds for returned merchandise. Details: I purchased a camera system from Lorex in March of 2018. It didn't arrive until May,...
Read more
1.0
Product
Lorex Security System
I didn't like
  • Being on hold for hoours
  • Will not send refund
#1406289
Unequivocally the worst most incompetent customer service I have ever experiences. Placed an online order, 1 of the items was damaged so I created an RMA request. Dozens of emails, phone messages, sitting on hold and speaking to 3 people over 2 mos and it's still not...
Read more
2.2
Product
Lorex Security System
I didn't like
  • Customer service
#1376809
i bought cameral from Lorex in July 2018/ they did not work from day one and sent them back to the printed return label. I have called 50 times and I stay on hold for ever until I hang up or I get someone who acts like they are helping and say they are transferring be...
Read more
h.kitchener
h.kitchener

Hoping you did the smart thing and used a credit card and not a debit card, just dispute the charge with the card issuer. If you used a debit card, well------good luck.

Product
Lorex Security System
#1374087
Show

LOREX CAMERAS ARE JUNK AND CUSTOMER SERVICE SUCKS!

WARNING!!! DO NOT BUY LOREX CAMERAS FROM COSTCO OR ANYWHERE ELSE!!! If you do don't say I didn't warn you.. LOREX cameras are junk.. every system we have bought has already broken down.. and every single replacement sent back has NOT WORKED!!.. cannot believe Costco carries such a bad product.. LOREX CUSTOMER SERVICE IS THE ABSOLUTE WORSE!!!!.. this is why FRYS ELECTRONICS DOES NOT CARRY LOREX ANYMORE.. too many complaints
Product
Lorex Security System
#1365027
Our NVR broke on 6/30/18 (purchased 11/24/17). My husband had purchased the most expensive extended warranty (FLIR Care) covering everything, so he contacted them for a service. The broken unit was shipped back to them in a timely manner. It’s 9/20/18 today and we...
Read more
1.0
Product
Lorex Security System
#1362219
I ordered my 8 channel system with 4 cameras, after waiting for 2 weeks the system came, connected it but guess what did not work at all, tried everything possible to make it work but no success, I call support and after waiting for 2 hours, some one in a foreign...
Read more
1.2
Product
Lorex Security System
#1358156
I recently bought two Lorex Security Systems. Three of the cameras are working just fine. However, the third is not because of a defective cable. I tested it and it is absolutely the cable. So I called because I just wanted my defective cable replaced and I was on the...
Read more
Product
Lorex Security System
#1340867