Product: Lorex Shipping Service Clear all filters (0 of 21 reviews match)
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3RD I WENT ONLINE AND LOGGED INTO MY ACCOUNT TO TRY AND FIND A TRACKING NUMBER AND THRU LOREX'S LITTLE CHAT BOX TALKED WITH SOMEONE WHO INFORMED ME THAT MY ORDER WAS NEVER SHIPPED. I AM LEAVING TOWN IN COUPLE DAYS AND REALLY NEED THIS SECURITY SYSTEM UP AND RUNNING....
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1.0
Product
Lorex Shipping Service
I didn't like
  • Customer service
  • Shipping not contacting me and not shipping my order
#1413951
Lorex - Great products, terrible execution
Lorex - Great products, terrible execution
Lorex - Great products, terrible execution
The product itself gets 5 stars Lorex execution gets 2 stars I absolutely recommend Lorex camera systems to everyone! I have 6 already on an 8-channel system. So, I ordered two more because of how much I love them! And this is my second system. When I earned enough...
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4.3
Product
Lorex Shipping Service
I liked
  • Quality and price of product
I didn't like
  • Poor order execution
#1362353
It is now going on 3 weeks since I ordered a camera system & I had to contact them, contact them and finally told them I would be report their business to BBB, etc.Now they finally say that my items are packed and ready to ship. Their customer service sucks with empty...
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Product
Lorex Shipping Service
#1184809
I am very discontent with Lorex altogether. They do not know what the definition of a good business is. They lack the capacity to exhibit good customer service, they will have you on hold for a long amount of time. Then the customer service representative will put you...
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1.0
Product
Lorex Shipping Service
I didn't like
  • Poor communication
  • Did not return money
  • Not fixed
#1174434
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Lorex - Such a scam
I ordered a camera from Lorex along with a second camera. Once the cameras had been shipped, I received a box from Lorex containing only one camera. The attached Lorex invoice showed all cameras were allegedly shipped. I retained the shipping invoice for verification...
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1.7
Product
Lorex Shipping Service
#1126707
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Lorex - Bad customer service

I purchased a camera system from Costco and power adapter was to small for my system and started smoking. Called tech support and said it was the wrong size and will replace it. Called back about 4 times and it's been about month and have and still have not shipped replacement. This company really sucks on customer service I wish I never purchased this product but know I have all these cameras installed and very difficult to remove.
1.5
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Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Value for money
Website
Product
Lorex Shipping Service
#1093270
I've been waiting over a month for a return on my DVR it was supposed to be shipped to me on July 7th after they found the device broken only after a month of use. Supervisor Richard and customer support Rachel are incompetent of their jobs. And they didn't have a DVR...
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1.5
Product
Lorex Shipping Service
#1078716
Had to cancel two orders with these ******* people.First order was an open box item. I placed the order and the next day I get a back order notice. Do you really have that many returns that you can back order them? I gave them the benefit of the doubt though. Second...
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Anonymous
Joseph Co 1

There are so many bad reviews on this company. It is scary

3.1
Product
Lorex Shipping Service
I didn't like
  • Being treated like and infomercial customer
#1018876
I ordered a bundle with 6 cameras, 2 extra wires and an 8 channel nvr.They sent me the 6 cameras and the the wire but did not send me the nvr. I have called numerous times. They made a ticket then I get an email stating that the package weighed 32 lbs so they are...
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Anonymous
jes

same exact problem, ordered dvr and 12 camera's, got dvr and 8 camera's. my order and packings lists that came withorder show exactly what I received but that isn't good enoug...

1.0
Product
Lorex Shipping Service
#1015780
Dear Lorex Technology, I would like to know where my order is. I have been waiting since November of 2016 and I still don't have it yet. I was told that the order would arrive within 24-48 hours and it didn't arrive at the designated times. I called customer service to...
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1.3
Product
Lorex Shipping Service
#998278