Lorex - Ready... Order.... Delay!
Had to cancel two orders with these ******* people. First order was an open box item.
I placed the order and the next day I get a back order notice. Do you really have that many returns that you can back order them? I gave them the benefit of the doubt though. Second order on Feb 28th.
I read through the shipping information and it said order ship between 1 - 6 days. Well on the 8th business day, 10 days, it still stated "In Warehouse". Called and customer "dis" service stated that as well as the 1 - 6 days it also took 3 more days to scan it for shipment. HUH?!?
So they wanted me to wait 3 more days, 5 regular days, so 11 business days, 15 regular days, to prepare a shipment. Then wait 3 to 5 more days to actually get it. Can anyone say infomercial shipment times.
So a sum total of about 3 weeks to get what I ordered. CANCELED.
Reason of review: Order processing issue.
Preferred solution: Let the company propose a solution.
Lorex Cons: Being treated like and infomercial customer.
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Comments
Please avoid publishing any personal information and promotional content
There are so many bad reviews on this company. It is scary