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1.6

I have tried to return a power supply that I ordered and the wrong one was delivered. I initiated a return, got a confirmation # and now they are asking me for a tracking number to see if they received it or not.

They will not confirm weather they received it or not. I gave them their Order #, Ticket#, and return authorization # . They want the tracking # that I purchased from the post office. That is between me and the post office.

No help from customer support. I don't know what to do?

I know it is only 23 dollars, but now it is the principle behind the business practices and I need help to get my money. Thanks

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $24.

Preferred solution: Full refund.

Lorex Pros: Camera when it was working.

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