Most helpful review

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Verified Reviewer
New Reviewer

Cannot log into my account

I have been trying to log into my account from my phone. and its not sending me the two step verification code to my phone. You guys are constantly closing my open tickets which does not make sense. how do you close a ticket without solving the issue. And your 1-88*-***-**** has been busy for over 4 hours. This is ridiculous. Someone better give me a call asap before i return the entire system.
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ID
#4343079 Review #4343079 is a subjective opinion of poster.
Cons
  • Customer service is horrible
Loss
$500
Preferred solution
Apology

Lorex unable to provide EU Declaration of conformity

I have ordered cameras from Lorex and the French customs asked for the EU / French declaration of conformity (stating the RED (Radio Equipment Directive) and Rohs). First time they ask for this document but it is now required. Lorex has a declaration of conformity for...
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ID
#4154226 Review #4154226 is a subjective opinion of poster.
Location
Papeete, Iles Du Vent

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Verified Reviewer
New Reviewer

How set up device on a diffrent phone

Good evening, My wife and insold our hoise and the new owners are trying to activate the cameras that we ledt them. It is saying that theynare hoomed up to my phone. My question is how can the new owners activate the cameras on there phone with the QR code. QR code is saying its unable to actibate due to a previois user.
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ID
#4117653 Review #4117653 is a subjective opinion of poster.
Location
Banning, California

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Verified Reviewer
New Reviewer

System does not work, customer service will not help