Lorex - Very Poor Customer Service
During their Black Friday and Cyber Monday "Site Crasher" Sales, the website crashed for every purchase I attempted to make except one. On that one I paid with PayPal and was given an invoice id and my money was accepted by Lorex Technology.
When I contacted them regarding not receiving a purchase email I was told that there was not any record of my purchasing any product. I was told to email "... email sales@***.com for the billing statement for us to refund the money." I had to open a case with PayPal for me to get my money back.
I will NEVER attempt to do business again with this company. Beware!!!!
Reason of review: Order processing issue.
Location: 901 Elkridge Landing Rd #100, Linthicum Heights, MD 21090, USA
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Comments
Please avoid publishing any personal information and promotional content
Same exact thing happened to me. Horrible, horrible company. Just wait until they use your card for fraud!